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Getting to Yes: Negotiating Agreement Without Giving In

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement Amazon.com description: Product …

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Crucial Conversations: Tools for Talking When Stakes are High

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suff…

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Beyond Reason: Using Emotions as You Negotiate

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Getting Past No: Negotiating in Difficult Situations

We all want to get to yes, but what happens when the other person keeps saying no?

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I Have No Mouth & I Must Scream

Ich denke, also bin ich109 Jahre nach dem Ende des Dritten Weltkriegs leben nur noch fünf Menschen. Sie hausen in unterirdischen Stollen, immer am Rande des Verhungerns, und werden jede Minute ihres L…

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Difficult Conversations: How to Discuss What Matters Most

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I l…

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Essentials of Negotiation

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