The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
If you like book The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World here is the list of books you may also like
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Vivid Vision: A Remarkable Tool for Aligning Your Business Around a Shared Vision of The
Many corporations have slick, flashy mission statements that ultimately do little to motivate employees and less to impress customers, investors, and partners.
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But there is a way to share your exciteme… -
Extreme Ownership: How U.S. Navy SEALs Lead and Win
The #1 New York Times bestseller Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible help U.S. forces secure Ramadi, a city deemed …
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The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
The Energy Bus, an international best seller by Jon Gordon, takes readers on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward…
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The Culture Code: The Secrets of Highly Successful Groups
What do Pixar, Google and the San Antonio Spurs basketball team have in common?
The answer is that they all owe their extraordinary success to their team-building skills. In The Culture Code, Daniel Co…
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The Killer Angels (The Civil War Trilogy, #2)
In the four most bloody and courageous days of our nation's history, two armies fought for two dreams. One dreamed of freedom, the other of a way of life. Far more than rifles and bullets were carried…
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
National Bestseller
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Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.
Will Guidara was twenty-six when he took the helm of Eleven… -
Blink: The Power of Thinking Without Thinking
Drawing on cutting-edge neuroscience and psychology and displaying all of the brilliance that made The Tipping Point a classic, Blink changes the way you'll understand every decision you make. Never a…
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Switch: How to Change Things When Change Is Hard
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
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The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of… -
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Crucial Conversations: Tools for Talking When Stakes are High
Learn how to keep your cool and get the results you want when emotions flare.
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When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suff… -
The 5 Levels of Leadership: Proven Steps to Maximize Your Potential
Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be.
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True leadership isn't a matter of having a certain job or titl… -
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
Conquer the most essential adaptation to the knowledge economy
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The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance f… -
The 4 Disciplines of Execution: Achieving Your Wildly Important Goals
“ The 4 Disciplines of Execution is a book every leader should read.” —Clayton Christensen, Professor, Harvard Business School, and author of The Innovator’s Dilemma
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For fans of Good to Great and The F… -
Mindset: The New Psychology of Success
A newer edition of this book can be found here.
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After decades of research, world-renowned Stanford University psychologist Carol S. Dweck, Ph.D., discovered a simple but groundbreaking idea: the power … -
The Wife and the Widow
The second standalone thriller from the award-winning author of THE NOWHERE CHILD
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Set against the backdrop of an eerie island town in the dead of winter, The Wife and The Widow is an unsettling thrille… -
Grit: The Power of Passion and Perseverance
In this must-read book for anyone striving to succeed, pioneering psychologist Angela Duckworth shows parents, educators, students, and business people both seasoned and new that the secret to outstan…
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The Art of Living: The Classical Manual on Virtue, Happiness and Effectiveness
Epictetus was born into slavery about 55 C.E. in the eastern outreaches of the Roman Empire. Sold as a child and crippled from the beatings of his master, Epictetus was eventually freed, rising from h…
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Who: The A Method for Hiring
In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls "the single biggest problem in business today" u…
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