Bestselling author Daniel Goleman returns with a groundbreaking look at today's scarcest resource and the secret to high performance and fulfillment: attention
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers…
Dive into a masterclass that reveals the shifts you should make over the course of you career to keep innovating, improving, and influencing others to the highest levels of success in today’s unpreced…
New York Times best-selling author Patrick Lencioni unveils a truly groundbreaking new model that will change the way we think about work and teams forever.
Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his arti…
In 2010 world-renowned innovation expert Clayton M. Christensen gave a powerful speech to the Harvard Business School's graduating class. Drawing upon his business research, he offered a series of gui…
