Renée Evenson
RENÉE EVENSON has worked in the customer service management field for over 30 years, including nearly two decades as a customer service manager and trainer at BellSouth Telecommunications. She has a degree in organizational psychology and is the author of Customer Service Training 101, Customer Service Management Training 101, and Powerful Phrases for Effective Customer Service.
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John C. Maxwell
John Calvin Maxwell is an American author, speaker, and pastor who has written many books, primarily focusing on leadership. Titles include The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader. Some of his books have been on the New York Times Best Seller List.
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Jim Collins
Librarian Note: There is more than one author in the GoodReads database with this name.
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James C. Collins is an American researcher, author, speaker and consultant focused on the subject of business management and company sustainability and growth. -
James Patterson
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JIMMY Patterson Books
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James Patterson is the most popular storyteller of our time and the creator of such unforgettable characters and series as Alex Cross, the Women’s Murder Club, Jane Smith, and Maximum Ride. He has coauthored #1 bestselling novels with Bill Clinton, Dolly Parton, and Michael Crichton, as well as collaborated on #1 bestselling nonfiction, including The Idaho Four, Walk in My Combat Boots, and Filthy Rich. Patterson has told the story of his own life in the #1 bestselling autobiography James Patterson by James Patterson. He is the recipient of an Edgar Award, ten Emmy Awards, the Literarian Award from the National Book Foundation, and the National Humanities Medal. -
Kerry Patterson
Kerry is a prolific writer who has coauthored numerous articles and award-winning training programs. Kerry taught at Brigham Young University’s Marriott School of Management and then cofounded Interact Performance Systems, where he worked for ten years as vice president of research and development. Kerry is coauthor of the New York Times bestsellers Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. Kerry has completed doctoral work at Stanford University. He is a recipient of the Mentor of the Year Award and the 2004 William G. Dyer Distinguished Alumni Award from Brigham Young University.
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Douglas Preston
Douglas Preston was born in Cambridge, Massachusetts, in 1956, and grew up in the deadly boring suburb of Wellesley. Following a distinguished career at a private nursery school--he was almost immediately expelled--he attended public schools and the Cambridge School of Weston. Notable events in his early life included the loss of a fingertip at the age of three to a bicycle; the loss of his two front teeth to his brother Richard's fist; and various broken bones, also incurred in dust-ups with Richard. (Richard went on to write The Hot Zone and The Cobra Event, which tells you all you need to know about what it was like to grow up with him as a brother.)
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As they grew up, Doug, Richard, and their little brother David roamed the quiet suburbs o -
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Wallace D. Wattles
Wallace Delois Wattles was an American author. A New Thought writer, he remains personally somewhat obscure, but his writing has been widely quoted and remains in print in the New Thought and self-help movements. Wattles' best known work is a 1910 book called The Science of Getting Rich in which he explained how to become wealthy.
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He studied the writings of Georg Wilhelm Friedrich Hegel and Ralph Waldo Emerson and recommended the study of their books to his readers who wished to understand what he characterized as "the monistic theory of the cosmos".
Through his personal study and experimentation Wattles claimed to have discovered the truth of New Thought principles and put them into practice in his own life. He wrote books outlining these pr -
Herb Cohen
For more than three decades, Herb Cohen has been a practicing negotiator, intimately enmeshed in some of the world’s headline dramas from hostile takeovers to hostage negotiations. His clients have included business executives, entrepreneurs, sports and theatrical agents plus large corporations - as well as governmental agencies, such as the Department of State, FBI, CIA, The US Conference of Mayors and US Department of Justice.
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Unlike some theorists, he was actively involved in the negotiations that settled the NFL players’ strike and the General Motors Chevy mobile litigation and also participated in the START Arms Control Negotiations with the Soviet Union.
He started formally teaching the subject of negotiations during a two week course f -
John G. Miller
John G. Miller is the founder of QBQ, Inc., an organizational development company dedicated to making personal accountability a core value for organizations and individuals. QBQ, Inc. has worked with hundreds of Fortune 500 and other companies and governmental and non-government organizations internationally. Miller, who appears frequently on national television and radio, is the author of the bestselling QBQ! The Question Behind the Question and Flipping the Switch: Five Keys to Success at Work and in Life. He lives in Denver.
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Alex Soojung-Kim Pang
I write about people, technology, and the worlds they make.
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Brené Brown
Dr. Brené Brown is a research professor at the University of Houston, where she holds
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the Huffington Foundation Endowed Chair at the Graduate College of Social Work. She
also holds the position of visiting professor in management at The University of Texas at
Austin McCombs School of Business.
Brené has spent the past two decades studying courage, vulnerability, shame, and
empathy. She is the author of six #1 New York Times bestsellers and is the host of two
award-winning podcasts, Unlocking Us and Dare to Lead.
Brené’s books have been translated into more than 30 languages, and her titles
include Atlas of the Heart, Dare to Lead, Braving the Wilderness, Rising Strong,
Daring Greatly, and The Gifts of Imperfection. With Tarana Burke, she co-edited t -
William H. McRaven
Admiral William H. McRaven (U.S. Navy Retired) served with great distinction in the Navy. In his thirty-seven years as a Navy SEAL, he commanded at every level. As a Four-Star Admiral, his final assignment was as Commander of all U.S. Special Operations Forces. He is now Chancellor of the University of Texas System.
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Lindsay C. Gibson
Lindsay C. Gibson, PsyD, is a clinical psychologist in private practice who specializes in individual psychotherapy with adult children of emotionally immature parents. She is author of Who You Were Meant to Be, and writes a monthly column on well-being for Tidewater Women magazine. In the past she has served as an adjunct assistant professor of graduate psychology for the College of William and Mary, as well as for Old Dominion University. Gibson lives and practices in Virginia Beach, Virginia.
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George J. Thompson
Dr. Thompson ("Doc Rhino") is the Founder of the Verbal Judo Institute. Since 1983 and until he died in 2011, he personally trained more than 700,000 individuals in Tactical Communications -- a program he developed in 1983 for defusing conflict and redirecting behavior with words.
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Doc had a B.A. from Colgate University (1963), a Masters and Doctorate in English from the University of Connecticut (1972), and completed post-doctoral work at Princeton University in Rhetoric & Persuasion (1979). He has written and published four books on Tactical Communictions.
Widely published in magazines and periodicals, his training has been highlighted in such national media outlets as NBC, ABC, & CBS News, CNN, 48 Hours, Inside Edition, LETN, In the Line of -
Bill Eddy
Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden.
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As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family -
Gabor Maté
Dr Gabor Maté (CM) is a Hungarian-born Canadian physician who specializes in the study and treatment of addiction and is also widely recognized for his unique perspective on Attention Deficit Disorder and his firmly held belief in the connection between mind and body health.
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Born in Budapest, Hungary in 1944, he is a survivor of the Nazi genocide. His maternal grandparents were killed in Auschwitz when he was five months old, his aunt disappeared during the war, and his father endured forced labour at the hands of the Nazis.
He emigrated to Canada with his family in 1957. After graduating with a B.A. from the University of British Columbia in Vancouver and a few years as a high school English and literature teacher, he returned to school to -
Mehdi Hasan
Mehdi Raza Hasan is a British political journalist, broadcaster and author.
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• Ed: The Milibands and the Making of a Labour leader, with James Macintyre
• Summer of Unrest: The Debt Delusion: Exposing ten Tory myths about debts, deficits and spending cuts -
Thomas Erikson
Thomas Erikson is a behaviourist and the bestselling author of the Surrounded by- series about human behaviours.
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The series, has been translated to close to 60 languages and has sold over 8 million copies.
His mission is to make people’s lives easier by making them more aware of themselves and help people to a better understanding of what it takes to achieve the best possible communication.
He is a highly sought-after public speaker with 120 keynotes yearly on topics such as human behaviours, self-awareness, , narcissism, and leadership.
He lives by the simple but useful quote:
You can’t change somebody else, but you can change yourself.
Thomas was writing for twenty years before finally getting published. Being an author was his dream in life, -
Alan Willett
ALAN WILLETT is president of Oxseeker, a leadership development and organizational culture change consultancy whose clients include Oracle, Microsoft, NASA, Intuit, and others.
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Gary John Bishop
Gary John Bishop began his life journey in Glasgow, Scotland. The grit and wit of his early life have contributed to his tough-love, in-your-face approach to coaching. Coupled with world-class training and development, Gary has created a potent brew of effectiveness and the ability to reach through the crust of people's lives and root out the deeper issues that consume them and tie them to their hurdles. His ability to elevate and expand people's greatness makes the kind of life-altering impact that is so rare in the industry. Gary's hyper-awareness and years of elite training allow him to assess each client and guide them to the path that best expresses their lives; with micro precision, he cuts straight to the heart of what is going to ma
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Rodney Habib
Rodney Habib is one of the most influential pet health leaders in the world. He’s a filmmaker, multiple award-winning blogger, sought-after public speaker, founder of Planet Paws - the world’s largest pet health page on Facebook - and more importantly, a pet parent.
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His honest and no-nonsense take on pet health and massive social media presence has gained him worldwide recognition. His 2017 documentary on the canine cancer epidemic The Dog Cancer Series accelerated his influencer status, leading to viral videos capturing more than 530 million views, then eventually achieving the status of most popular pet health food page on Facebook with 2.6 million followers. -
Julie Smith
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Dr Julie Smith is a clinical psychologist with over a decade of professional experience. She is also an online educator and social media star with a combined following of more than 3 million.Julie launched her Tik Tok account to make her services more accessible; her posts on TikTok and Instagram have already amassed more than 20 million likes. She has appeared in two BBC films and on BBC Breakfast, CNN International and Radio 5 Live and has written for The Mail on Sunday, The Evening Standard and The Daily Telegraph. -
Alan Willett
ALAN WILLETT is president of Oxseeker, a leadership development and organizational culture change consultancy whose clients include Oracle, Microsoft, NASA, Intuit, and others.
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