Micah Solomon
MICAH SOLOMON (Seattle, WA) has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the bestselling Exceptional Service, Exceptional Profit. His expertise has been featured in FastCompany, Inc. Magazine, Bloomberg BusinessWeek, Forbes.com, NBC and ABC television programming, and elsewhere.
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Nicholas J. Webb
Nick Webb is a number one bestselling author and one of the most popular keynote speakers in the world. Nick specializes in speaking about the future of innovation, healthcare, future trends, workplace dynamics, leadership, and technology. Additionally, Nick serves as the CEO of LeaderLogic, LLC, a Management Consulting Firm that offers consulting services to top brands. He collaborates closely with Boards of Directors of multibillion-dollar companies, aiding them in constructing future-ready organizations.
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Nick’s career began as a successful technologist, where he created award-winning innovations in healthcare, consumer goods, and industrial technologies. He has earned over 40 Patents from the U.S. Patent Office for various groundbreaking -
Leil Lowndes
Leil Lowndes is an author and internationally recognized communications expert who specializes in subconscious interactions. She has conducted hundreds of seminars in the US and around the world for major corporations, associations, and the general public, and frequently appears as a guest expert on national television shows and major news networks. She has authored ten bestselling books on communications — most recently, How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job — and is published in over 26 foreign languages. She lives in New York City.
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Malcolm Gladwell
Malcolm Timothy Gladwell is a Canadian journalist, author, and public speaker. He has been a staff writer for The New Yorker since 1996. He has published seven books. He is also the host of the podcast Revisionist History and co-founder of the podcast company Pushkin Industries.
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Gladwell's writings often deal with the unexpected implications of research in the social sciences, such as sociology and psychology, and make frequent and extended use of academic work. Gladwell was appointed to the Order of Canada in 2011. -
Seth Godin
Seth W. Godin, also known as "F. X. Nine", is an American author and a former dot com business executive.
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Brian Tracy
Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations.
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He has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 55 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year.
Brian has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 45 books that have been translated into dozens of languages.
He has written and produced more than 300 audio and video learning programs, including the worldwide, -
Bill Gates
My new memoir Source Code: My Beginnings tells the story of my childhood and the early days of Microsoft. It's available now.
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Bent Flyvbjerg
Bent Flyvbjerg is a Danish economic geographer. He is the Villum Kann Rasmussen Professor at the IT University of Copenhagen.
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His research focuses on management of megaprojects, including the Olympic Games, and cities.
He is the author or editor of 10 books and more than 200 papers in professional journals and edited volumes. His publications have been translated into 19 languages.
Research interests:
Decision Making, Risk, Project Management, Infrastructure, Cities -
Daniel H. Wilson
A Cherokee citizen, Daniel H. Wilson grew up in Tulsa, Oklahoma. He earned a Ph.D. in Robotics from Carnegie Mellon University in Pittsburgh. He lives in Portland, Oregon.
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Cal Newport
Cal Newport is Provost’s Distinguished Professor of Computer Science at Georgetown University, and the author of seven books. His ideas and writing are frequently featured in major publications and on TV and radio.
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From his website: "I write about the intersection of digital technology and culture. I’m particularly interested in our struggle to deploy these tools in ways that support instead of subvert the things we care about in both our personal and professional lives." -
C.S. Lewis
Librarian Note: There is more than one author in the Goodreads database with this name.
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Clive Staples Lewis was one of the intellectual giants of the twentieth century and arguably one of the most influential writers of his day. He was a Fellow and Tutor in English Literature at Oxford University until 1954. He was unanimously elected to the Chair of Medieval and Renaissance Literature at Cambridge University, a position he held until his retirement. He wrote more than thirty books, allowing him to reach a vast audience, and his works continue to attract thousands of new readers every year. His most distinguished and popular accomplishments include Mere Christianity, Out of the Silent Planet, The Great Divorce, The Screwtape Letters, and the -
Nicholas J. Webb
Nick Webb is a number one bestselling author and one of the most popular keynote speakers in the world. Nick specializes in speaking about the future of innovation, healthcare, future trends, workplace dynamics, leadership, and technology. Additionally, Nick serves as the CEO of LeaderLogic, LLC, a Management Consulting Firm that offers consulting services to top brands. He collaborates closely with Boards of Directors of multibillion-dollar companies, aiding them in constructing future-ready organizations.
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Nick’s career began as a successful technologist, where he created award-winning innovations in healthcare, consumer goods, and industrial technologies. He has earned over 40 Patents from the U.S. Patent Office for various groundbreaking -
Leonardo Inghilleri
LEONARDO INGHILLERI (Roswell, GA) is Executive Vice President and Managing Partner of West Paces Consulting. A recognized expert on service, Inghilleri created The Ritz-Carlton Leadership Center and Learning Institute and has played an instrumental role at The Ritz-Carlton Hotel Company, BVLGARI, and The Walt Disney Company.
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Nate Silver
Nathaniel Read “Nate” Silver (born January 13, 1978) is an American statistician and writer who analyzes baseball and elections. He is currently the editor-in-chief of ESPN’s FiveThirtyEight blog and a Special Correspondent for ABC News. Silver first gained public recognition for developing PECOTA, a system for forecasting the performance and career development of Major League Baseball players, which he sold to and then managed for Baseball Prospectus from 2003 to 2009.
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In 2007, writing under the pseudonym “Poblano”, Silver began to publish analyses and predictions related to the 2008 United States presidential election. At first this work appeared on the political blog Daily Kos, but in March 2008 Silver established his own website, FiveThi -
Walt Disney Company
Note: The decision was made to consolidate all Disney publications under the name Walt Disney Company. This profile is for Walt Disney, the characters he created, and the company he founded. Any questions, please ask in the Librarian's Group.
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Walter Elias “Walt” Disney (December 5, 1901 – December 15, 1966) was an American film producer, director, screenwriter, voice actor, animator, entrepreneur, entertainer, international icon, and philanthropist. Disney is famous for his influence in the field of entertainment during the 20th century. As the co-founder (with his brother Roy O. Disney) of Walt Disney Productions, Disney became one of the best-known motion picture producers in the world. The corporation he co-founded, now known as The Walt -
Kenneth H. Blanchard
Ken Blanchard, one of the most influential leadership experts in the world, is the coauthor of the iconic bestseller, The One Minute Manager, and 60 other books whose combined sales total more than 21 million copies. His groundbreaking works have been translated into more than 27 languages and in 2005 he was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time.
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Ken is also the cofounder and chief spiritual officer of The Ken Blanchard Companies®, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California.
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Will Guidara
Will Guidara is a graduate of the School of Hotel Administration at Cornell University. He began his dining room training at Spago Beverly Hills and attended culinary school in the North of Spain. Prior to joining Eleven Madison Park, he served as the director of operations of the restaurants at The Museum of Modern Art. He became general manager of Eleven Madison Park in 2006.
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Jeff Toister
JEFF TOISTER is an author, consultant, and trainer who helps customer service teams unlock their hidden potential.
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Adam M. Grant
Adam Grant has been Wharton’s top-rated professor for 7 straight years. As an organizational psychologist, he is a leading expert on how we can find motivation and meaning, and live more generous and creative lives. He has been recognized as one of the world’s 10 most influential management thinkers and Fortune’s 40 under 40.
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He is the #1 New York Times bestselling author of 5 books that have sold millions of copies and been translated into 35 languages: Think Again, Give and Take, Originals, Option B, and Power Moves. His books have been named among the year’s best by Amazon, Apple, the Financial Times, and the Wall Street Journal. His New York Times article on languishing is one of the most-shared articles of 2021.
Adam hosts WorkLife, a c -
Erin Meyer
Erin Meyer (born August 22, 1971) is an American author and professor based in Paris.[1] She is most known for writing the 2014 book, The Culture Map: Breaking Through the Invisible Boundaries of Global Business a study that analyzes how national cultural differences impact business.
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Meyer is a professor at INSEAD, an international business school with campuses in France, Singapore and Abu Dhabi. She regularly speaks about cross cultural management and global teamwork. -
Chris J. Anderson
Chris Anderson has been the curator of TED since 2001. His TED mantra—“ideas worth spreading”—continues to blossom on an international scale, with some three billion TED Talks viewed annually. He lives in New York City and London.
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Salman Khan
Librarian Note: There is more than one author by this name in the Goodreads database.
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Leonardo Inghilleri
LEONARDO INGHILLERI (Roswell, GA) is Executive Vice President and Managing Partner of West Paces Consulting. A recognized expert on service, Inghilleri created The Ritz-Carlton Leadership Center and Learning Institute and has played an instrumental role at The Ritz-Carlton Hotel Company, BVLGARI, and The Walt Disney Company.
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Jeff Toister
JEFF TOISTER is an author, consultant, and trainer who helps customer service teams unlock their hidden potential.
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