Jeff Toister
JEFF TOISTER is an author, consultant, and trainer who helps customer service teams unlock their hidden potential.
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Micah Solomon
MICAH SOLOMON (Seattle, WA) has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the bestselling Exceptional Service, Exceptional Profit. His expertise has been featured in FastCompany, Inc. Magazine, Bloomberg BusinessWeek, Forbes.com, NBC and ABC television programming, and elsewhere.
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John C. Maxwell
John Calvin Maxwell is an American author, speaker, and pastor who has written many books, primarily focusing on leadership. Titles include The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader. Some of his books have been on the New York Times Best Seller List.
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Patrick Lencioni
Patrick Lencioni is a New York Times best-selling author, speaker, consultant and founder and president of The Table Group, a firm dedicated to helping organizations become healthy. Lencioni’s ideas around leadership, teamwork and employee engagement have impacted organizations around the globe. His books have sold nearly three million copies worldwide.
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When Lencioni is not writing, he consults to CEOs and their executive teams, helping them to become more cohesive within the context of their business strategy. The widespread appeal of Lencioni’s leadership models have yielded a diverse base of clients, including a mix of Fortune 500 companies, professional sports organizations, the military, non-profits, universities and churches. In additi -
Peter F. Drucker
Peter Ferdinand Drucker was a writer, management consultant and university professor. His writing focused on management-related literature. Peter Drucker made famous the term knowledge worker and is thought to have unknowingly ushered in the knowledge economy, which effectively challenges Karl Marx's world-view of the political economy. George Orwell credits Peter Drucker as one of the only writers to predict the German-Soviet Pact of 1939.
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The son of a high level civil servant in the Habsburg empire, Drucker was born in the chocolate capital of Austria, in a small village named Kaasgraben (now a suburb of Vienna, part of the 19th district, Döbling). Following the defeat of Austria-Hungary in World War I, there were few opportunities for emp -
Sebastian Junger
Sebastian Junger is the #1 New York Times bestselling author of War, The Perfect Storm, Fire, and A Death in Belmont. Together with Tim Hetherington, he directed the Academy Award-nominated film Restrepo, which won the Grand Jury Prize at Sundance. He is a contributing editor to Vanity Fair and has been awarded a National Magazine Award and an SAIS Novartis Prize for journalism. He lives in New York City.
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Stephen M.R. Covey
Stephen M. R. Covey is co-founder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker and advisor on trust, leadership, ethics, and high performance, he speaks to audiences around the world. He is the author of The SPEED of Trust, a groundbreaking and paradigm-shifting book that challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver—a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing. He advocates that nothing is as fast as the speed of trust and that the ability to establish, grow, extend, and restore trust with all stakeholders is the critical
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Geoffrey A. Moore
Geoffrey Moore is an author, speaker, and advisor who splits his consulting time between start-up companies in the Mohr Davidow portfolio and established high-tech enterprises, most recently including Salesforce, Microsoft, Intel, Box, Aruba, Cognizant, and Rackspace.
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Moore’s life’s work has focused on the market dynamics surrounding disruptive innovations. His first book, Crossing the Chasm, focuses on the challenges start-up companies face transitioning from early adopting to mainstream customers. It has sold more than a million copies, and its third edition has been revised such that the majority of its examples and case studies reference companies come to prominence from the past decade. Moore’s most recent work, Escape Velocity, address -
Chip Heath
Chip Heath is the professor of Organizational Behavior in the Graduate School of Business at Stanford University.
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He received his B.S. degree in Industrial Engineering from Texas A&M University and his Ph.D. in Psychology from Stanford.
He co-wrote a book titled Switch How to Change Things When Change Is Hard with his brother Dan Heath.
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Craig Groeschel
Craig Groeschel is the founding and senior pastor of Life.Church, a multisite church with locations throughout the United States and globally at Life.Church Online.
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Craig and his wife Amy started Life.Church in a two-car garage in Edmond, Oklahoma in January 1996. While Life.Church has grown over the years, its mission remains the same: to lead people to become fully devoted followers of Christ. Today, the church is known for its innovative use of technology to spread the Gospel, launching the first fully digital church experience in 2006 and the most downloaded Bible app in history, YouVersion, in 2008.
As a widely respected leader in the Church, Craig speaks frequently at leadership events and conferences worldwide. He is a New York Times -
Abraham Verghese
Abraham Verghese, MD, MACP, is Professor for the Theory and Practice of Medicine at the Stanford University School of Medicine and Senior Associate Chair of the Department of Internal Medicine.
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Born of Indian parents who were teachers in Ethiopia, he grew up near Addis Ababa and began his medical training there. When Emperor Haile Selassie was deposed, he completed his training at Madras Medical College and went to the United States for his residency as one of many foreign medical graduates. Like many others, he found only the less popular hospitals and communities open to him, an experience he described in one of his early New Yorker articles, The Cowpath to America.
From Johnson City, Tennessee, where he was a resident from 1980 to 1983, he -
Cal Newport
Cal Newport is Provost’s Distinguished Professor of Computer Science at Georgetown University, and the author of seven books. His ideas and writing are frequently featured in major publications and on TV and radio.
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From his website: "I write about the intersection of digital technology and culture. I’m particularly interested in our struggle to deploy these tools in ways that support instead of subvert the things we care about in both our personal and professional lives." -
Ursula K. Le Guin
Ursula K. Le Guin published twenty-two novels, eleven volumes of short stories, four collections of essays, twelve books for children, six volumes of poetry and four of translation, and has received many awards: Hugo, Nebula, National Book Award, PEN-Malamud, etc. Her recent publications include the novel Lavinia, an essay collection, Cheek by Jowl, and The Wild Girls. She lived in Portland, Oregon.
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She was known for her treatment of gender (The Left Hand of Darkness, The Matter of Seggri), political systems (The Telling, The Dispossessed) and difference/otherness in any other form. Her interest in non-Western philosophies was reflected in works such as "Solitude" and The Telling but even more interesting are her imagined societies, often mi -
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Micah Solomon
MICAH SOLOMON (Seattle, WA) has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the bestselling Exceptional Service, Exceptional Profit. His expertise has been featured in FastCompany, Inc. Magazine, Bloomberg BusinessWeek, Forbes.com, NBC and ABC television programming, and elsewhere.
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Walt Disney Company
Note: The decision was made to consolidate all Disney publications under the name Walt Disney Company. This profile is for Walt Disney, the characters he created, and the company he founded. Any questions, please ask in the Librarian's Group.
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Walter Elias “Walt” Disney (December 5, 1901 – December 15, 1966) was an American film producer, director, screenwriter, voice actor, animator, entrepreneur, entertainer, international icon, and philanthropist. Disney is famous for his influence in the field of entertainment during the 20th century. As the co-founder (with his brother Roy O. Disney) of Walt Disney Productions, Disney became one of the best-known motion picture producers in the world. The corporation he co-founded, now known as The Walt -
Liz Wiseman
Liz Wiseman is an American researcher, speaker, executive advisor, and the author of The New York Times bestseller Multipliers
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Will Guidara
Will Guidara is a graduate of the School of Hotel Administration at Cornell University. He began his dining room training at Spago Beverly Hills and attended culinary school in the North of Spain. Prior to joining Eleven Madison Park, he served as the director of operations of the restaurants at The Museum of Modern Art. He became general manager of Eleven Madison Park in 2006.
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Rob Biesenbach
Rob Biesenbach is an award-winning corporate communications consultant, keynote speaker and author.
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As a consultant, he helps Fortune 500 companies and executives communicate with more purpose, power and impact. Clients have included AC Nielsen, Mars, MillerCoors and Motorola.
An in-demand speaker and trainer, Rob has delivered programs on storytelling, presentation and communication skills for clients including AARP, Allstate, Big Brothers Big Sisters, Deloitte and Lockheed Martin.
Rob is a former vice president at Ogilvy PR Worldwide, where he co-founded the global employee communications practice. He was also press secretary to a state attorney general and a nonprofit and association executive in Washington, DC.
As a Second City-trained act -
Thomas Erikson
Thomas Erikson is a behaviourist and the bestselling author of the Surrounded by- series about human behaviours.
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The series, has been translated to close to 60 languages and has sold over 8 million copies.
His mission is to make people’s lives easier by making them more aware of themselves and help people to a better understanding of what it takes to achieve the best possible communication.
He is a highly sought-after public speaker with 120 keynotes yearly on topics such as human behaviours, self-awareness, , narcissism, and leadership.
He lives by the simple but useful quote:
You can’t change somebody else, but you can change yourself.
Thomas was writing for twenty years before finally getting published. Being an author was his dream in life, -
Marieke Nijkamp
Marieke Nijkamp a storyteller, dreamer, globe-trotter, geek.
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Please note I don't respond to friend requests or messages on GR, but you're always welcome to tweet or email me. :) -
Adam M. Grant
Adam Grant has been Wharton’s top-rated professor for 7 straight years. As an organizational psychologist, he is a leading expert on how we can find motivation and meaning, and live more generous and creative lives. He has been recognized as one of the world’s 10 most influential management thinkers and Fortune’s 40 under 40.
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He is the #1 New York Times bestselling author of 5 books that have sold millions of copies and been translated into 35 languages: Think Again, Give and Take, Originals, Option B, and Power Moves. His books have been named among the year’s best by Amazon, Apple, the Financial Times, and the Wall Street Journal. His New York Times article on languishing is one of the most-shared articles of 2021.
Adam hosts WorkLife, a c -
Taylor Adams
Taylor Adams is the author of several acclaimed thrillers including No Exit and Hairpin Bridge. No Exit has been published in 32 languages and was recently released by 20th Century Studios as a Hulu Original Film. Adams lives in Washington State.
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Catherine Walsh
I'm not on here anymore!
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You can find me on Instagram: https://www.instagram.com/catwalshwri... -
Danny Meyer
Considered by the New York Times to be "the greatest restaurateur Manhattan has ever seen," Danny Meyer is CEO of the Union Square Hospitality Group. His restaurants have won an unprecedented twenty-one James Beard Awards. His book, Setting the Table, was a New York Times bestseller.
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