Raving Fans: A Revolutionary Approach to Customer Service

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effect…

If you like book Raving Fans: A Revolutionary Approach to Customer Service here is the list of books you may also like

Buy this book on Amazon

Similar books (20)

Gung Ho! Turn On the People in Any Organization

Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in t…
Buy this book on Amazon
Whale Done!: The Power of Positive Relationships

Điều gì khiến ta quan tâm nhiều nhất trong cuộc sống, công việc và những mối quan hệ với người khác? Chúng ta luôn mong muốn có được những kết quả tốt nhất, thế nhưng, chúng ta lại thường có thói quen…
Buy this book on Amazon
The Secret: What Great Leaders Know and Do

Buy this book on Amazon
The One Minute Manager

For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job sat…
Buy this book on Amazon
The No Complaining Rule: Positive Ways to Deal with Negativity at Work

A Story About Positive Ways to Turn Complaints Into Solutions, Innovations, and Success Every complaint represents an opportunity to turn something negative into a positive!

It's Tuesday morning and Ho…
Buy this book on Amazon
The Go-Getter (a Story That Tells You How to Be One)

The Go Getter is the story of William Peck. He was a war veteran and amputee who will not be refused what he wants. Peck not only fights to find employment but continually proves himself more than com…
Buy this book on Amazon
What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS

Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is?

What the Heck is EOS? is for the millions of employ…
Buy this book on Amazon
Peaks and Valleys: Making Good And Bad Times Work For You--At Work And In Life

From the #1 New York Times bestselling author of Who Moved My Cheese?, a brilliant new parable that shows readers how to stay calm and successful, even in the most challenging of environments.

A young …
Buy this book on Amazon
Fish: A Proven Way to Boost Morale and Improve Results

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, rece…
Buy this book on Amazon
The Present: The Secret to Enjoying Your Work and Life, Now!

For over two decades, Spencer Johnson has been inspiring readers with his simple yet profound stories of the challenges we face in these times of unprecedented change.

The Present is an engaging story…
Buy this book on Amazon
Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life...

"Who Moved My Cheese?" is a simple parable that reveals profound truths. It is an amusing and enlightening story of four characters who live in a "Maze" and look for "Cheese" to nourish them and make …
Buy this book on Amazon
Execution: The Discipline of Getting Things Done

"Execution may very well be the best business book of the year, and one of the most useful to have come around in a long time. This smart and pithy book focuses on a simple though vexing challenge: Ho…
Buy this book on Amazon
Bērnudienas Komunālijā

Rakstnieces vīram nav viegli. Visu pavasari viņa rakstīja. Es uzbūvēju siltumnīcu, domāju – nu viņa stādīs tomātus. Nekā – pašam vajadzēja stādīt.
Labi, iestādīju. Nomainīju zemi balkona kastēs, domāju…
Buy this book on Amazon
Klusie kaimiņi

Trīsdesmit piecus gadus vecā Grēta ir piedzīvojusi sāpīgu zaudējumu. Tagad viņai nākas pavadīt vairākas nedēļas savā daudzstāvu nama dzīvoklī, lai atkoptos gan fiziski, gan garīgi. Tomēr ilgstošā bezd…
Buy this book on Amazon
Traction: Get a Grip on Your Business

Do you have a grip on your business, or does your business have a grip on you?

Don't let common problems and frustrations run you and your business. Get a grip and gain control with the Entrepreneuria…
Buy this book on Amazon
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

National Bestseller

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.

Will Guidara was twenty-six when he took the helm of Eleven…
Buy this book on Amazon
Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want (Dale Carnegie Books)

Take command of your future with this groundbreaking, Wall Street Journal bestseller, from the experts who brought you How to Win Friends and Influence People.

Take Command offers powerful tools and ti…
Buy this book on Amazon
The Carpenter: The 3 Greatest Success Strategies of All

Buy this book on Amazon
First Things First

《紐約時報》《華爾街日報》《商業週刊》暢銷書
系列著作全球銷售超過5000萬本

管理學大師史帝芬．柯維手把手帶你實際演練
讓人生重新定向、生活品質向上提升的必讀經典！

每天忙著處理工作的你，可曾想過在生命中最重要的事是什麼？
而對於這些「最重要的事」，你是否投注了足夠的關心及時間？

• 天天處理一堆急事，趕忙救火，而這些急事其實無關緊要。
• 老是因為拖延而把自己逼到絕境，但我會拖延，是因為我總是身陷絕境。
•…
Buy this book on Amazon
How I Raised Myself from Failure to Success in Selling

A business classic endorsed by Dale Carnegie, How I Raised Myself from Failure to Success in Selling is for anyone whose job it is to sell. Whether you are selling houses or mutual funds, advertisemen…
Buy this book on Amazon